Wednesday, December 01, 2010
Having fun in the evenings playing with Google App Engine, Gaelyk and Twilio. Using Gaelyk (Groovy) and the Google App Engine platform, I have been able to play around with my trial account at Twilio to create a simple IVR application. What is really nice is that Gaelyk is great for Groovy developers looking for a simple way to get something done on GAE and Twilio is a full-featured IVR platform that is much more flexible and less expensive than the enterprise IVR platform I work with on a daily basis. SMS, recording and robust call handling are some features I plan to explore in more detail in the upcoming nights. Working these past ~2 years with IVR applications I have found that IVR and Web development share many cross-cutting concerns like availability, redundancy, reliability and scalability. With GAE providing the platform and Twilio managing the telephony portion of the application, businesses can deploy a simple IVR with less upfront investment and less maintenance costs.